Built for clinics that treat on a lien
The AI front office built for personal injury clinics, from attorney referral to settled case.
Every attorney referral answered, every lien and consent signed, and every case tracked to settlement. MediVoice gives lien-based practices a 24/7 AI front office, prefilled e-sign packets, and automatic follow-up.
Intake and scheduling only. No medical advice.
For law firms, sister platform LegalVoice provides Voice AI for Law Firms | Automated Client Calls.
Built for lien-based patient flow
- Answer every attorney referral within minutes, by call and by text.
- Capture the accident, injuries, referring firm, language, and availability during the first call.
- Send the lien to the attorney and the consent packet to the patient, prefilled and signed on the phone.
- Track sessions, signatures, invoices, and settlement status without a spreadsheet.
Model the economics with practice data
Use the practice’s observed inbound calls, answer rate, caller types, completed intake, booked visits, completed visits, staff time, software cost, and support cost. Keep leads, bookings, completed visits, collections, and retained patients as separate measures.
A captured call does not automatically become a booked or completed visit. Run a bounded pilot and compare complete records and owned next steps against the prior workflow before making an ROI claim.
Common questions
What is the best answering service for personal injury clinics?
Evaluate a personal injury clinics option on response coverage, structured intake, configured scheduling, urgent escalation, failure visibility, and the record staff receives—not on an “AI” or “human” label alone.
Can AI handle personal injury clinics intake without giving medical advice?
AI can be configured for personal injury clinics intake, scheduling, permitted follow-up, and administrative routing while clinical questions and exceptions go to practice staff. The workflow must not diagnose or provide treatment advice.
How do personal injury clinics stop losing after-hours patients?
Use after-hours and overflow coverage with explicit voicemail, callback, staff, clinical, and failed-action fallbacks. Measure whether it captures the configured details and creates an owned appointment, escalation, or follow-up state.
What is the difference between a medical answering service and patient intake software for personal injury clinics?
Staffed services range from message taking to full intake, scheduling, bilingual support, and clinical escalation, and may win on human adaptation. Intake software may win on consistent fields and reviewable action states. Compare the exact purchased scope using the same fictional calls.
Is MediVoice medical advice software?
No. MediVoice is for intake, scheduling, follow-up, and routing. It is not for giving medical advice or clinical diagnosis.